Careers

If you are interested in a company that supports people to work in their best capabilities, HGC is for you!

You will enjoy working with our dynamic team and have a progressive career development. In return, we offer an attractive remuneration package and comprehensive benefits including free shuttle bus service to successful candidates. Interested parties, please apply with full resume, present and expected salary to career@hgc.com.hk.

Sales

Senior / Account Manager - Corporate Sales

Provide premium account service to assigned “group accounts” to maintain good relationship and to generate new business opportunities
Act as the focal point for all customer services and business requests, work closely with technical teams and other internal and external partners to contribute business growth for the company
Experience in corporate sales of IT & Telecom preferred
Technical Knowledge in Virtualization, Cloud Computing, Web Hosting and Managed Hosting is highly desirable
Working Location: Kwai Hing

Sales Manager / Account Manager – Enterprise business

Perform account servicing to existing customers
Develop new business opportunities from customers to generate sales
Experience in sales role, prefer in telecom industry Enterprise/SME market
Aggressive, energetic, proactive and self-motivated
Working Location: Kwai Hing

Network

Senior Operation Engineer - International Business

SDH equipment evaluation and implementation
Assist for transmission network design and development
Diploma or above in Telecom /Electronics / Information Engineering
ECO support is required on shift basis
Working Location: Siu Sai Wan

Network Operation Engineer / Assistant Engineer – International Business

Perform frontier operation support for international telecom network services
Partner with service providers for network fault recovery
Higher Diploma in Telecom / Electronics / Information Engineering
Shift duty (7x24) is required (offering attractive shift allowance)
Working Location: Siu Sai Wan

NOC Voice Engineer / Technical Officer

Handle complaint and rectify problem, handle fault ticket & perform fault finding and rectification
Perform traffic surveillance of International Voice Systems
Higher Diploma holder in Telecommunication / Computer Engineering / Electronics
7 x 24 Shift duty is required (with shift allowance)
Working Location: Shek Mun

Project Specialist - International Business

Perform project coordination on global voice and data services’ projects delivery, handle VIP customers
Interface with international carriers for project status update and regular report on service provisioning
Degree in Engineering/ IT & 1-2 years’ relevant project experiences in telecom/ IT industry

Routing Executive (International Voice)

Perform least cost routing with quality supplier and issue routing order
Traffic allocation for committed traffic to the route on time
Higher Diploma in Telecommunications or related disciplines
1 year experience in voice routing / quality checking

IT

IT Support Officer - Data Centre and Helpdesk

Provide technical support services to internal users & external customers
Handle helpdesk phone calls and call registration into helpdesk system
Minimum 1 year working experience in computer & data network operations, experience in telecom industry, data centre or helpdesk centre is definite an advantage
Shift duty is required with shift allowance
Work Location: Shatin

Technical Support Officer

Provide hotline service on technical support, fault diagnosis and troubleshooting for corporate customers
Diploma / Certificate in Telecommunications, Computer Science, Electronic Engineering or equivalent
1-2 years’ experience in ISP / Telecommunication industry is highly preferred
Shift duty is required, 5 days per week

Oracle Database Administrator

Undertake DBA role to manage all databases, including database patching, upgrade, performance tuning, monitoring, back-up and recovery for critical systems
Provide database support for Oracle, MSSQL and MySQL databases within Unix, Linux and Wintel environment
2-years or above experience in Oracle database administration and support
Familiar in different kinds of database recovery methods
Knowledge / experience in handling VLDB, performance tunning, systems development with Unix scripts, Java, SQL, and PL/SQL

Information Security Specialist

Develop and maintain security policies and guideline for the corporate
Responsible for monitoring of security controls and handling, investigating and coordinating IT security incident
Minimum 3 years hands-on experience in information security related duties
CISSP / CISA certification or equivalent

Data Centre

Technician – Network Operation Centre

Conduct daily system operations according to handbook, including batch job submissions, tape mounting and other administrative tasks
Diploma holders in Information Technology or equivalent
Experience in computer operation support, leased line and data network operation
Shift duty is required
Location: Kwai Hing / Wong Chuk Hang

Facilities Engineer

Lead and manage facilities technicians to operate and maintain mission critical facilities of data centre on 24x7 basis to achieve service level requirements and specifications
Degree/Higher Diploma graduates in Building Services/Electrical/Mechanical Engineering or equivalent
3+ years of experience in operation and maintenance of 24x7 mission critical facilities, in ISO certification and audits, relevant experience in data centre/telecommunications industry preferable
Location: Kwai Hing / Wong Chuk Hang

Facilities Technician

Maintain and operate the facilities of data center
Holder of registered Electrical worker license A
Shift duty is required
Location: Kwai Hing / Wong Chuk Hang

Cloud Operation Specialist

Provide help desk support for Cloud Service
2 years or above working experience in computer and data network operations
Knowledge in Windows Server, Linux and TCP/IP, with knowledge in Cloud platform preferable
Shift duty is required
Location: Kwai Hing

Finance & Administration

Accounts Clerk (Accounts Receivable & Credit Control)

Handle billing, receipt and customer refund
Prepare bank reconciliation for daily receipt
Perform credit control and handle daily debt collection
Prepare journals and month end report.

Accounts Clerk (Accounts Payable)

Handle clerical in daily operation
Input invoices
Prepare month-end Journals
Arrange payments distribution
Reconcile bank & vendor statements

Business Support Executive (International Business)

Validate billing documents
Prepare accurate information for billing arrangement
Follow up billing queries by liaising with internal departments
Chase overdue invoices via emails and telephone to minimize bad debt
Assist in ad hoc assignments
F.5 or above
At least 2-3 years of relevant working experience
Proficiency in MS Word, Excel & PowerPoint

Overseas Vacancies

Business Analysis Executive (Guangzhou)

Vendor invoice validation and approval
Circuit Audit / Conducting cost variance & proper cost tracking
Follow up & handle vendor enquiries
Perform database entry & maintenance
Assist with ad-hoc duties as required
Degree / Certificate holder in Accounting/ Finance/ Business or related discipline
Knowledge of common office machines and equipment & fresh graduates are also welcome
Sound knowledge & experience in MS applications (MS Excel) is a must
Good skill in basic mathematics
Good command of both written and spoken English and Chinese (Cantonese / Mandarin)
A team player & like to communicate
Responsible, proactive, accurate & organized

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.