HGC Residential Broadband Phone Service
 

HGC offers you a new experience on voice communications empowered by the latest Voice over Internet Protocol ("VoIP") technology - HGC "Residential Broadband Phone" service. Whether you are a home user or a SOHO worker, you will find this new service convenient and easy to use. This high-quality "Broadband Phone" only requires a bandwidth of 130Kbps. Simply plug the phone with your current broadband Internet connection provided by most of the Internet service providers* and you can enjoy simultaneous Internet access even you are chatting over the "Broadband Phone".

*Compatible with all ADSL, VDSL and Ethernet services and network that does not require any kind of login except PPPoE.


Key Features

Virtually compatible with all broadband Internet connections*
HGC's "Broadband Phone" is virtually compatible with all types of broadband connections* in Hong Kong.

Easy to install and use
It takes you just a few minutes to make it work. Simply plug and call! No on-site installation is required!

Keep your existing telephone number or use a new number
It suits your needs flexibly. No new wiring is needed for adding a new personal telephone line for yourself.

Capitalise your broadband spending
It works on your existing broadband connection* without any additional hardware cost.

Numerous value-added services available
It supports a wide range of value-added services such as Abbreviated Dialling, Appointment Service, Block-the-Blocker, Call Forwarding, Call Number Display, Call Waiting, Do-Not-Disturb, Fax Never Busy, IDD Security, Remote Call Forwarding, and many upcoming exciting features.


Service Plan

Monthly Service Fee
($HK)
Discount Offer
Average Monthly Fee
Contract Period
$63

Free 6 months

$42
24 months

Value Added Service

VAS Plan 1

Four features include:
Call Forwarding
Caller Number Display
Call Waiting
IDD Security

HK$20
VAS Plan 2

Ten features include:
Abbreviated Dialling
Appointment Service
Block-the-Blocker
Call Forwarding
Caller Number Display
Call Waiting
Conference Calling
Do-Not-Disturb
IDD Security
Remote Call Forwarding

HK$29

Abbreviated Dialling
Appointment Service
Block-the-Blocker
Call Forwarding
Caller Number Display
Call Waiting
Conference Calling
Do-Not-Disturb
Fax Never Busy
IDD Security
Per Call Disable Call Waiting
Remote Call Forwarding

Abbreviated Dialling
Saves you time by storing your most frequently dialed numbers in the memory.

Appointment Service
Gives you a call at the appointed time to remind you of important appointments, enabling your telephone to act as an important time management tool.

Block-the-Blocker
Allows you to reject anonymous calls by diverting the call to a standard message informing the caller that you do not wish to receive blocked calls.

Call Forwarding
Diverts all incoming calls to a designated local number so that you can be reached wherever you are. With this feature, you can choose to forward all your incoming calls to another number, or only those calls when your line is engaged, or when your call is not answered.

Caller Number Display
Enables you to know who is calling before you pick up the phone.

Call Waiting
Allows you to accept another incoming call while your line is already engaged. It also lets you switch back and forth between the two calls for added convenience.

Conference Calling
Allows you to add a third person to an existing phone conversation, resulting in a three-way call.

Do-Not-Disturb
Blocks incoming calls if you do not want to be disturbed. Outgoing calls can be made as usual.

Fax Never Busy
Stores all your incoming faxes on the server when your fax machine is not answering or engaged.

IDD Security
Enables you to prevent unauthorised use of your telephone line for any chargeable calls.

Per Call Disable Call Waiting
Allows you to avoid any interruption during an important call. It provides you with the ability to disable the call waiting feature on a per-call basis either before placing a call or during a call.

Remote Call Forwarding
Enables you to forward your incoming calls to a designated local telephone number or mobile number from any phone from anywhere, anytime.

Charges for other Value Added Services
Monthly Service Fee ($HK)
Abbreviated Dialling
$16.0
Appointment Service
$16.0
Block-the-Blocker
$ 8.0
Call Forwarding
$16.0
Caller Number Display
$25.0
Call Waiting
$16.0
Conference Calling
$17.0
Do-Not-Disturb
$16.0
Fax Never Busy
(For customers who have already subscribed to basic Call Forwarding)
$24.0
Per call Disable Call Waiting
$ 8.0
Remote Call Forwarding
(For customers who have already subscribed to basic Call Forwarding)
$ 9.0

System Requirements

Subscriber shall at its own costs and expenses make available unlimited broadband Internet connection with the following conditions and other conditions as may be stipulated by HGC from time to time for the use of the Service:

stable broadband Internet connections with a minimum of 1.5Mbps bandwidth;
a network that supports 10/100 Base TX interface;
compatible with all ADSL, VDSL and Ethernet services;
provision of a public IP address by DHCP or PPPoE or static assignment
a network that does not require any kind of login except PPPoE;
in case where Local Area Network (LAN) is used, LAN environment with no firewall configured;
a network that is NOT operating behind Network Address Translation (NAT);
broadband Internet connections with a minimum of 130Kbps upload and 130 Kbps download speed
PC installed with a LAN card with a RJ45 socket (for installation configuration);
RJ45 plug ; and
Phone set with RJ11 interface

HGC will not be liable in any way for the consequences or effects on the broadband service and/or speed of bandwidth that may be caused by the Service or otherwise and/or failure of service if subscriber cannot make available the above conditions and/or other conditions as stipulated by HGC from time to time.

Terms & Conditions

User Guide

Configuration Software

Apply Now

24-hour Application Hotline: 1226

Enquiry

To enjoy this new service or for further information, please call our 24-hour Customer Service Hotline on 1220 or email: sales@hgc.com.hk


HGC Residential Broadband Phone Service
Key Features  
Service Plan
Value Added Service
System Requirement  
User Guide  
Configuration Software
Apply Now
Enquiry
     
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